Where orders appear
After connecting your Shopify store, imported orders appear in the Orders section of the UniUni Platform dashboard. Orders land in the staging area first, where you can review and adjust them before creating shipments.Order statuses
Imported Shopify orders move through the following statuses:| Status | Description |
|---|---|
| Staged | Order imported and awaiting review. Not yet converted to a shipment. |
| Draft | Converted to a shipment but not yet purchased. You can still edit details. |
| Pending | Label purchased and shipment is awaiting carrier pickup. |
| In Transit | Carrier has picked up the package. |
| Delivered | Package has been delivered. |
| Cancelled | Shipment was cancelled before carrier pickup. |
Filtering and searching
Use the toolbar at the top of the orders table to find specific orders:- Search — Search by order number, recipient name, or tracking number
- Status filter — Filter by order status (staged, draft, pending, etc.)
- Date range — Filter by order creation date
- Store filter — If you have multiple Shopify stores connected, filter by source store
Viewing order details
Click on any order to view its full details:- Recipient information — Name, address, phone number, email
- Package details — Items, weight, dimensions
- Shipping service — Selected carrier and service type
- Order source — Which Shopify store the order came from
- Shopify order number — Links back to the original order in your Shopify admin
Editing orders before shipping
While an order is in Staged or Draft status, you can edit:- Recipient address — Correct or update the shipping address
- Package weight and dimensions — Adjust to match the actual package
- Shipping service type — Change the carrier or service level
- Special instructions — Add delivery notes or handling instructions
Next steps
Shipping Workflow
Learn the end-to-end process from staged order to shipping label.