# UniUni Platform Docs

## Docs

- [Create Access Token](https://help.ship.uniuni.com/en/api/create-access-token.md): Generate API access tokens to authenticate your requests to the UniUni Platform API
- [Add shipments to a batch](https://help.ship.uniuni.com/en/api/endpoints/batches/add-shipments.md): Adds one or more purchased shipments to an existing batch. Each shipment can only belong to one batch — adding a shipment already in another batch moves it.
- [Create a batch](https://help.ship.uniuni.com/en/api/endpoints/batches/create.md): Creates a new batch. You can optionally include purchased shipments at creation time, or create an empty batch and add shipments later.
- [Delete a batch](https://help.ship.uniuni.com/en/api/endpoints/batches/delete.md): Deletes a batch. Only batches that have been received can be deleted.
- [List all batches](https://help.ship.uniuni.com/en/api/endpoints/batches/list.md): Retrieves a paginated list of batches.
- [Remove shipments from a batch](https://help.ship.uniuni.com/en/api/endpoints/batches/remove-shipments.md): Removes one or more shipments from a batch.
- [Retrieve a batch](https://help.ship.uniuni.com/en/api/endpoints/batches/retrieve.md): Retrieves detailed information about a specific batch, including its list of shipment order numbers.
- [Get label](https://help.ship.uniuni.com/en/api/endpoints/labels/get.md): Retrieves a shipping or batching label as a Base64-encoded PDF.
- [Create a shipment](https://help.ship.uniuni.com/en/api/endpoints/shipments/create.md): Creates a new shipment in DRAFT status. The shipment must be purchased separately before a label can be generated.
- [Delete a shipment](https://help.ship.uniuni.com/en/api/endpoints/shipments/delete.md): Deletes a shipment. Only shipments in DRAFT status can be deleted.
- [List all shipments](https://help.ship.uniuni.com/en/api/endpoints/shipments/list.md): Retrieves a paginated list of shipments with optional filters.
- [Purchase a shipment](https://help.ship.uniuni.com/en/api/endpoints/shipments/purchase.md): Purchases a shipment and deducts the cost from your wallet balance. The shipment status changes from DRAFT to PENDING.
- [Refund a shipment](https://help.ship.uniuni.com/en/api/endpoints/shipments/refund.md): Requests a refund for a purchased shipment.
- [Retrieve a shipment](https://help.ship.uniuni.com/en/api/endpoints/shipments/retrieve.md): Retrieves a specific shipment by its order number.
- [Track a shipment](https://help.ship.uniuni.com/en/api/endpoints/tracking/track.md): Retrieves tracking information for a shipment by its tracking ID, including status, recipient, address, dimensions, and scan events.
- [Test Webhook](https://help.ship.uniuni.com/en/api/endpoints/webhooks/test-webhook.md): Sends a test webhook payload to your configured webhook endpoint to verify your integration.
- [Introduction](https://help.ship.uniuni.com/en/api/introduction.md): Get started with the UniUni Platform Client API
- [Shipment Status Reference](https://help.ship.uniuni.com/en/api/shipment-status-reference.md): Complete reference of all shipment status values and numeric codes used in the UniUni Platform API
- [About Batches](https://help.ship.uniuni.com/en/batches/about.md): Organize and consolidate shipments into batches for efficient drop-off on the UniUni Platform.
- [How to Batch](https://help.ship.uniuni.com/en/batches/how-to-batch.md): Step-by-step guide to batching shipments for pickup or drop-off on the UniUni Platform.
- [Why Batch?](https://help.ship.uniuni.com/en/batches/why-batch.md): Understand the benefits of batching shipments and how it saves time and reduces costs.
- [Create an Account](https://help.ship.uniuni.com/en/getting-started/create-account.md): How to create an account with UniUni.
- [Onboarding](https://help.ship.uniuni.com/en/getting-started/onboarding.md): How to onboard with UniUni.
- [Welcome](https://help.ship.uniuni.com/en/getting-started/welcome.md): UniUni Platform documentation for merchants and developers
- [Overview](https://help.ship.uniuni.com/en/integrations/overview.md): Connect your sales channels and tools to UniUni Platform.
- [About](https://help.ship.uniuni.com/en/integrations/rest-api/about.md): Integrate directly with the UniUni Platform API for custom shipping workflows
- [About](https://help.ship.uniuni.com/en/integrations/shipstation/about.md): Two ways to connect ShipStation with UniUni Platform — choose the workflow that fits how you ship
- [Carrier Integration](https://help.ship.uniuni.com/en/integrations/shipstation/carrier-integration.md): Add UniUni as a carrier inside ShipStation to rate shop, buy labels, and retrieve them without leaving ShipStation
- [Order Sync Integration](https://help.ship.uniuni.com/en/integrations/shipstation/order-sync-integration.md): Pull ShipStation orders into UniUni Platform for review, validation, and label purchase
- [About](https://help.ship.uniuni.com/en/integrations/shopify/about.md): Automatically import Shopify orders into UniUni Platform for fulfillment and shipping
- [Connect Your Store](https://help.ship.uniuni.com/en/integrations/shopify/connect-store.md): Set up the connection between your Shopify store and UniUni Platform
- [Manage Orders](https://help.ship.uniuni.com/en/integrations/shopify/manage-orders.md): View, filter, and edit Shopify orders imported into UniUni Platform
- [Shipping Workflow](https://help.ship.uniuni.com/en/integrations/shopify/workflow.md): End-to-end guide from Shopify order to shipping label on UniUni Platform
- [About](https://help.ship.uniuni.com/en/integrations/woocommerce/about.md): Connect your WooCommerce store to UniUni Platform for automated shipping and fulfillment
- [Automated Printing](https://help.ship.uniuni.com/en/label-printing/automated-printing.md): Print labels directly to your printer from the UniUni Platform without downloading a file first.
- [Download & Print](https://help.ship.uniuni.com/en/label-printing/download-and-print.md): Print your shipping labels by downloading the PDF to your computer and printing from there.
- [Restricted Goods](https://help.ship.uniuni.com/en/legal/restricted-goods.md): Items that are prohibited or restricted from shipping through the UniUni Platform.
- [Terms & Conditions](https://help.ship.uniuni.com/en/legal/terms-and-conditions.md): UniUni Small Business Delivery Services Terms & Conditions. Last Updated: November 7, 2025.
- [Setting up auto-import](https://help.ship.uniuni.com/en/orders/auto-import.md): Automatically pull orders from your connected integrations into the Orders page.
- [Order management](https://help.ship.uniuni.com/en/orders/overview.md): View and fulfill orders from all your connected integrations in one consolidated table.
- [Splitting an order](https://help.ship.uniuni.com/en/orders/split-order.md): View orders that have been split into separate fulfillment groups, each shipped independently with its own tracking ID.
- [Authentication](https://help.ship.uniuni.com/en/partner-api/authentication.md): Authenticate with the UniUni Partner API using JWT access tokens
- [Error Handling](https://help.ship.uniuni.com/en/partner-api/error-handling.md): Understand the Partner API response format and error codes
- [Must Read](https://help.ship.uniuni.com/en/partner-api/must-read.md): Important information about the Partner API and who it's intended for
- [Tracking](https://help.ship.uniuni.com/en/partner-api/tracking.md): Track shipments using the UniUni Partner API
- [Program Overview](https://help.ship.uniuni.com/en/rewards-program/overview.md): Ship more, earn more — unlock monthly account credits based on your shipment volume with the UniUni Platform Rewards Program.
- [Filing a Claim](https://help.ship.uniuni.com/en/services/add-on/filing-a-claim.md): How to file a Parcel Protection claim through EasyPost for lost or damaged shipments
- [Parcel Protection](https://help.ship.uniuni.com/en/services/add-on/parcel-protection.md): Protect your packages with UniUni's Parcel Protection, powered by EasyPost
- [Cut-off Times](https://help.ship.uniuni.com/en/services/drop-off/cut-off-times.md): Drop-off cut-off times by service type for UniUni Stores and UniUni Points.
- [How to Drop Off](https://help.ship.uniuni.com/en/services/drop-off/drop-off-process.md): Step-by-step guide to preparing and dropping off your shipments at a UniUni location.
- [Drop-off Locations](https://help.ship.uniuni.com/en/services/drop-off/drop-spots.md): Find UniUni drop-off locations near you and learn how our store and partner networks work.
- [Pickup Fees & Policies](https://help.ship.uniuni.com/en/services/pickup/fees-and-policies.md): Pickup pricing, fee waivers, loose shipment rules, and additional handling charges.
- [Pickup Services](https://help.ship.uniuni.com/en/services/pickup/pickups.md): Schedule a UniUni driver to pick up your batched shipments instead of dropping them off.
- [Requesting a Pickup](https://help.ship.uniuni.com/en/services/pickup/requesting-a-pickup.md): Step-by-step guide to scheduling a UniUni pickup for your batched shipments.
- [About Shipments](https://help.ship.uniuni.com/en/shipments/about.md): Manage, search, and take action on all your shipments from the Shipments page on the UniUni Platform.
- [Canada vs. USA Shipping](https://help.ship.uniuni.com/en/shipments/ca-us-differences.md): A comparison of the steps and requirements for domestic Canada shipments versus cross-border US shipments.
- [Add-Ons](https://help.ship.uniuni.com/en/shipments/canada/add-ons.md): Optional services you can attach to your Canada shipment to enhance delivery.
- [Delivery Verification](https://help.ship.uniuni.com/en/shipments/canada/delivery-verification.md): Require the driver to confirm delivery directly to the recipient for your Canada shipment.
- [Package Dimensions & Weight](https://help.ship.uniuni.com/en/shipments/canada/dim-weight.md): Enter the dimensions and weight of your package, or apply a saved preset.
- [Parcel Protection](https://help.ship.uniuni.com/en/shipments/canada/parcel-protection.md): Protect your Canada shipment against loss or damage in transit.
- [Postage](https://help.ship.uniuni.com/en/shipments/canada/postage.md): Select a service level for your Canada shipment and review the calculated shipping rate.
- [Shipment Contents](https://help.ship.uniuni.com/en/shipments/canada/shipment-contents.md): Declare the items inside your Canada-bound shipment, including descriptions and estimated values.
- [Shipment Destination](https://help.ship.uniuni.com/en/shipments/canada/shipment-destination.md): Enter the delivery address for your Canada-bound shipment.
- [Review & Purchase](https://help.ship.uniuni.com/en/shipments/confirmation.md): Review your shipment summary and purchase the shipping label to complete your shipment.
- [Creating a Shipment](https://help.ship.uniuni.com/en/shipments/create-shipment.md): Create shipments manually, by CSV upload, or through a connected integration on the UniUni Platform.
- [Delivery Notes](https://help.ship.uniuni.com/en/shipments/delivery-notes.md): Add optional instructions for the delivery driver, such as access codes or condo entry details.
- [Recipient Details](https://help.ship.uniuni.com/en/shipments/recipient-details.md): Enter the name, email, and contact information for the shipment recipient.
- [Add-Ons](https://help.ship.uniuni.com/en/shipments/usa/add-ons.md): Optional services you can attach to your US shipment to enhance delivery.
- [Delivery Verification](https://help.ship.uniuni.com/en/shipments/usa/delivery-verification.md): Delivery Verification availability for US shipments.
- [Package Dimensions & Weight](https://help.ship.uniuni.com/en/shipments/usa/dim-weight.md): Enter the dimensions and weight of your US-bound package, or apply a saved preset.
- [Duties & Clearance](https://help.ship.uniuni.com/en/shipments/usa/duties-and-clearance.md): Select a customs clearance type for your US-bound shipment. Required for all cross-border shipments to the United States.
- [Parcel Protection](https://help.ship.uniuni.com/en/shipments/usa/parcel-protection.md): Protect your US shipment against loss or damage in transit.
- [Postage](https://help.ship.uniuni.com/en/shipments/usa/postage.md): Select a service level for your US-bound shipment and review the calculated shipping rate.
- [Shipment Contents](https://help.ship.uniuni.com/en/shipments/usa/shipment-contents.md): Declare the items in your US-bound shipment, including HTS codes and manufacturer details required for customs.
- [Shipment Destination](https://help.ship.uniuni.com/en/shipments/usa/shipment-destination.md): Enter the delivery address for your US-bound shipment.
- [Adding Credits](https://help.ship.uniuni.com/en/wallet/adding-credits.md): Top up your wallet balance to purchase labels and manage shipments on the UniUni Platform.
- [Automatic Top-Up](https://help.ship.uniuni.com/en/wallet/automatic-topup.md): Keep your wallet funded automatically so you never run out of credits during shipping operations.
- [Payment Methods](https://help.ship.uniuni.com/en/wallet/payment-method.md): Add and manage credit cards on your UniUni Platform account for wallet top-ups.
- [Transactions](https://help.ship.uniuni.com/en/wallet/transactions.md): View and export your wallet transaction history on the UniUni Platform.
- [Webhook Configuration](https://help.ship.uniuni.com/en/webhooks/webhooks.md): Receive real-time shipment and insurance status updates

## OpenAPI Specs

- [openapi](https://help.ship.uniuni.com/api-reference/openapi.json)

## Optional

- [UniUni News](https://www.uniuni.com/news/)
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