> ## Documentation Index
> Fetch the complete documentation index at: https://help.ship.uniuni.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About Shipments

> Manage, search, and take action on all your shipments from the Shipments page on the UniUni Platform.

The **Shipments** page is your central hub for all shipment activity on the UniUni Platform. From here you can search and filter shipments, purchase labels, track packages, batch shipments for drop-off, and export your data.

## What you can do

* **Create shipments** — enter recipient details, package dimensions, and shipping options
* **Purchase labels** — buy postage for draft shipments individually or in bulk
* **Track shipments** — view real-time status updates through the UniUni network
* **Batch shipments** — group shipments together for consolidated drop-off
* **Cancel or refund** — cancel shipments that haven't been picked up yet
* **Export to CSV** — download shipment data for reporting or reconciliation

## Shipment statuses

| Status               | Description                                    |
| -------------------- | ---------------------------------------------- |
| **Draft**            | Shipment created but label not yet purchased   |
| **Pending**          | Label purchased, awaiting drop-off or pickup   |
| **Received**         | Accepted at a UniUni facility or drop location |
| **In Transit**       | Moving through the UniUni delivery network     |
| **Out for Delivery** | With a driver, en route to the recipient       |
| **Delivered**        | Successfully delivered to the recipient        |
| **Cancelled**        | Shipment has been cancelled                    |

## Creating a shipment

Select **Create Shipment** from the top-right corner of the Shipments page. You'll be guided through entering recipient information, package dimensions, content details, and shipping options before purchasing your label.

<Note>
  Labels must be purchased before a shipment can be dropped off or picked up. Draft shipments without a purchased label will not be accepted at drop locations.
</Note>