> ## Documentation Index
> Fetch the complete documentation index at: https://help.ship.uniuni.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pickup Fees & Policies

> Pickup pricing, fee waivers, loose shipment rules, and additional handling charges.

## Pickup fee

A pickup fee is charged per request. The fee is deducted from your wallet balance when you submit the pickup request.

### Fee waiver

If you commit **30 or more shipments** for pickup in a single request, the pickup fee is **waived automatically** at submission.

## Loose shipment policy

Loose packages — shipments not consolidated into a sealed batch box — **can** be picked up, but they are **not covered** by UniUni's loss or damage policy.

<Warning>
  Always consolidate your shipments into a [batch](/en/batches/about) before pickup. Loose shipments picked up without a batch label are at your own risk.
</Warning>

## Additional handling fees

Additional fees may apply in the following situations:

* **Loose shipments** — More than one unbatched shipment received on the same day
* **Pickup delays** — Extended wait time caused by the shipper not being ready
* **Special handling** — Packages requiring extra care beyond standard pickup procedures