> ## Documentation Index
> Fetch the complete documentation index at: https://help.ship.uniuni.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Drop Off

> Step-by-step guide to preparing and dropping off your shipments at a UniUni location.

Follow these steps to drop off your shipments at any UniUni Store or UniUni Point.

## Steps

### 1. Pay and batch your shipments

Purchase postage for your shipments, then add them to a [batch](/en/batches/about). Print the **batch label** and attach it to the outside of your sealed box or bag.

### 2. Go to a drop-off location

Bring your batched shipments to a nearby [drop-off location](https://ship.uniuni.com/locations). Check the location's hours before you go — UniUni Store hours are typically 9:00 AM to 6:00 PM, but UniUni Point hours vary by partner.

### 3. Hand off your shipments

At the location, staff will:

1. Greet you and accept your shipments
2. Scan each package into the UniUni tracking system
3. Confirm that your drop-off was received

You'll see scan events appear in your dashboard once processing begins.

## Cut-off times

Drop off before the cut-off time to ensure your shipments are processed within the promised service window.

| Service type          | Accepted at                     | Cut-off time             |
| --------------------- | ------------------------------- | ------------------------ |
| **Next Day Delivery** | UniUni Stores and UniUni Points | 12:00 PM (noon)          |
| **Standard Delivery** | UniUni Stores and UniUni Points | During local store hours |

<Warning>
  Drop-offs made after the cut-off time may not be delivered within the promised service window. The cut-off is based on the scan event timestamp — ask your branch associate if you need to confirm.
</Warning>

See the full schedule on the [Cut-off Times](/en/services/drop-off/cut-off-times) page.

## Quick tips

* Check the **cut-off time** for your service level before heading out.
* Confirm the location's **operating hours** on the [Location Finder](https://ship.uniuni.com/locations).
* Make sure your batch label is clearly visible on the outside of the box.
* Keep your tracking numbers handy for easy status updates.